‘To improve your housing services, you need to involve residents in decision making’. Discuss

‘To improve your housing services, you need to involve residents in decision making’. Discuss

The word count for the essay is 1000 words

The title of the essay is:

‘To improve your housing services, you need to involve residents in decision making’. Discuss’

Marking criteria for essay

Excellent writing skills are shown. The essay sets out the advantages of resident participation and potential barriers to participation very well. This is supported by

an excellent range of good practice examples, which are well integrated into the argument. The line of argument is compelling and excellent recent evidence provided.

Excellent consideration of issues of diversity. Very accurate referencing and an excellent range of references

Module aims

The aims of this module are to:

1.    Place changes in housing management in the context of wider social, economic and organisational changes;
2.    Introduce the key practical issues facing housing professionals, and good practice in addressing these issues;
3.    Identify ways in which housing service users and community workers can challenge poor performance and get involved in service improvement;
4.    Examine the benefits and challenges of partnership working in dealing with housing issues;
5.    Explain current discussions on the balance of rights and responsibilities for social housing tenants and other local residents.
Module outcomes
On successful completion of this module, students will be able to:
1.    Critically assess key practical issues that face housing professionals in providing good services to residents;
2.    Analyse ways in which housing, community and other professionals can work together to resolve these issues;
3.    Critically explore how social housing tenants and other local residents can be involved in decision making;
4.    Evaluate current practice in social housing management, and implementation of good practice; and
5.    Examine and explain the interrelationship between residents’ rights and obligations.


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