Ben and Jerry Case Team building is typically used in OD to loosen up an over-organized system that is too rigid and bureaucratic. In this case, team building was aimed at providing structure to an under-organized system. In doing a diagnosis, what factors are important to consider in determining whether a company or team is over or under-organized? What are the implications for planning an OD intervention?
Is team building a good way to launch an OD effort in this case? What are other approaches?
What next steps would you recommend?
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