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We agreed that the plan, implementation and assessment parts (3,4, and 5) are to be done for your organization or known to you organization where you can extract info and assess, not be taken as a theory from internet or ready from other resources.( tis is the comment what the dr said to me when i send it to him first time )

Assignment title    Understanding and application of quality and systems management in an organization.


Task-3 Plan
?    Plan a strategic quality change to improve organisational performance.   (A.C 3-1)

?    Define resources, tools and systems to support business processes in a strategic quality change.     (A.C 3-2)

?    Evaluate the wider implications of planned strategic quality change in an organisation.  (A.C 3-3)

?    Design systems to monitor the implementation of a strategic quality change in an organisation.      (A.C 3-4)


Task – 4 Implement
?    Implement a strategic quality change in an organisation. (A.C 4 -1)

?    Embed a quality culture in an organisation to ensure continuous monitoring and development.       (A.C 4-2)

?    Monitor the implementation of a strategic quality change in an organisation (A.C 4-3)

Task – 5 Evaluate
?    Evaluate the outcomes of a strategic quality change in an organization. (A.C 5 – 1)

?    Recommend areas for improvement to a strategic quality change that align with organisational objectives. (A.C 5-2)



For AC 3.1 and 3.2, learners need to plan a strategic quality change that aims to improve organisational performance in their chosen organisation. The plan needs to be action orientated, detailed, and include SMART targets. It should clearly define the resources, tools and systems that will support the business processes involved in the quality change process.

For AC3.3, learners need to evaluate the wider implications of their planned strategic quality change. They could assess how the organisation will be perceived from outside, as well as discussing the knock-on effects of the change to systems, people and functions, and their performance within the organisation.

For AC3.4, learners need to design systems that will monitor the implementation of their planned strategic quality change. These could be associated with the layout and flow of processes, or other aspects of monitoring using IT systems.

For AC 4.1 and 4.3, learners need to implement and monitor their planned strategic quality change.

For AC4.2, learners need to provide evidence to demonstrate how they embedded a quality culture into their chosen organisation. For example, they could describe the senior management commitment to the culture change and perhaps how self-managing teams have been introduced.

For AC 5.1 and 5.2, learners need to evaluate the outcomes of the implementation of their strategic quality change and make recommendations on how further improvements can be made. The improvements recommended need to clearly align with organisational objectives.



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